Support

Frequently Asked

How do I reset my password? Use "Forgot password" on the login page, or contact us if you're locked out.

How do I cancel my subscription? Go to Profile → Billing, or message us on WhatsApp and we'll take care of it.

Can I export my trade data? Yes — reach out via WhatsApp or email and we'll send you a full export.

Disclaimer

TradeXJournal is a trade journaling and analytics tool. It does not provide financial, investment, or trading advice, and our support team cannot recommend trades or strategies. Trading involves risk of loss; please see our Terms of Service for details. For questions about how we handle your data, see our Privacy Policy.